Here are some frequently asked questions and answers. If you don’t find an answer you want on this page, feel free to send your question to us through our Contact Us page.

Q. Do I need to download any software to join a meeting?

A. Meeting attendees can join a meeting without downloading any software, provided that they already have Flash player installed.

Q. Do moderators or presenters need to download any software?

A. Moderators can start a meeting without downloading any software. Some meeting functions, such as screen sharing, do require the moderator to download and install some software.

Q. Can I host a meeting from a Mac or Linux computer?

A. Yes, you can host a meeting, including sharing your screen, from a PC, Mac, Linux or Unix computer.

Q. How many people can I invite to a meeting?

A. Depending on the account type, you can have up to 100 people in a meeting. The trial account allows you to invite one other person to a meeting.

Q. Do you support video and voice over IP?

A. Yes. You can have up to 6 webcam windows open with full-duplex voice over IP. The moderator can choose any 6 people from the attendees to show their webcam.

Q. Do I need to worry about firewalls or network settings?

A. GoWeb Web conferencing only uses standard HTTP connections and should work with any firewall, proxy, or network settings. The optional video conferencing component requires opening a non-HTTP connection and may not work with some firewalls or proxy servers.

Q. Can I stream videos or MP3 files?

A. You can upload a video (in FLV format) or MP3 file to the GoWeb Web conferencing site. The video or MP3 files will be streamed from the sever to all attendees at the highest quality.

Q. Can I pass the presenter control to an attendee?

A. Yes. The moderator can promote one or more attendees to be a presenter. The presenter can share desktop, PowerPoint slides, video, etc.

Q. Can I control an attendee's desktop or allow an attendee to control my desktop?

A. Yes. You can both control an attendee's desktop and granting control of your desktop to an attendee. The person whose desktop is being controlled needs to download and install a desktop sharing program, which currently only runs on Windows PC. The person does not need 'admin' permission on a PC to install the program.

Q. Can I show animations in my PowerPoint files?

A. Yes. GoWeb supports Flash slides, which preserve PowerPoint animations and effects. You can use a third party product, such as FlashSpring Pro, to export PowerPoint to individual Flash slides (one slide per SWF file) and then import them to GoWeb.

Q. Can I record a meeting and play it back?

A. The recording function will be available in Q1, 2008. You will be able to record an audio conference call with the meeting and play back the recording as a Flash movie.